Course Details

Team Building Workshop for Crisis Negotiators: Brainstorming & Decision-Making

1300 - 1700
McMahon, Deb | Houston, Karin

SEMINAR

Location: Bouchon Ballroom

This event is limited to the first 50 people.

Decisions made by a group are usually better than decisions made by a single person. Teams must take advantage of their time off the phone to engage in structured brainstorming. It is a powerful technique to help negotiators assess risk and plan tactics. Structuring brainstorming is more than just kicking around good ideas about what the negotiator is going to say the next time he or she is on the phone - it’s about strategizing toward a successful and risk-effective resolution. Students will learn tried and true techniques for making the best of structured brainstorming sessions. Proficiency in making decisions during a chaotic and emotionally driven incident requires teams to develop strategies for gathering information as quickly as possible with an understanding there is not enough time to apply traditional decision-making models. This presentation prepares students to develop effective techniques for both structured brainstorming and the important decisions that follow. Attendees will participate in team-building activities to reinforce concepts covered during the presentation. This event is limited to the first 50 people.