INCIDENT DEBRIEF

On September 3, 2020, Austin Police SWAT and Hostage Negotiators unknowingly embarked on a 31-hour callout after multiple 911 calls reported a male subject pointing a firearm at neighbors. Through a detailed timeline of events, tactical decision-making, and negotiation strategies, this presentation provides insight into the operational challenges and emotional complexities of extended crisis situations. The discussion highlights key takeaways, including inter-agency coordination, the importance of mental and physical stamina, evolving threat assessments, communication breakdowns and breakthroughs, and the critical role of debriefs in preparing for future incidents. This case study underscores the human factors that influence outcomes during prolonged critical incidents.