Most crisis negotiation teams are comprised of highly skilled professionals who serve as negotiators in addition to their primary assignments. Patrol officers, detectives, dispatchers, supervisors, corrections personnel, mental health professionals, and command staff often balance negotiation responsibilities alongside competing operational demands. While this model provides diverse expertise, it also creates unique leadership challenges that traditional leadership courses rarely address.

Leading Collateral Teams is a leadership development workshop specifically designed for crisis negotiation team leaders responsible for building readiness, accountability, and team cohesion within a part-time environment.

Participants will examine practical leadership strategies for developing influence without direct authority, fostering team identity, maintaining training standards, evaluating readiness, developing future leaders, and strengthening relationships with command and tactical partners. The course also addresses performance management, succession planning, operational sustainability, and leading teams through unintended outcomes.

Through facilitated discussion, a leadership self-assessment, and a close examination of the Ten Leadership Domains of Collateral Team Leadership, participants will leave with actionable tools to build resilient, engaged, and operationally ready negotiation teams capable of performing when the stakes are highest.

Designed for current and emerging team leaders, this workshop provides realistic tools to sustain high-performing negotiation teams in a part-time operational environment.

The Ten Leadership Domains of Collateral Team Leadership

1. Influence Without Authority Leading professionals who often do not report directly to you. 2. Building Team Identity Creating ownership, pride, commitment, and shared purpose. 3. Protecting Training and Readiness Ensuring operational preparedness despite competing priorities. 4. Establishing Accountability Standards Creating expectations, measuring participation, and addressing performance gaps. 5. Evaluating Operational Readiness Determining who is truly prepared to perform under stress. 6. Developing Future Leaders Building succession plans and creating leadership depth within the team. 7. Managing Team Dynamics Addressing conflict, difficult personalities, burnout, and commitment disparities. 8. Leading Through Unintended Outcomes Helping teams learn, recover, and improve following difficult incidents. 9. Building Strategic Partnerships Strengthening relationships with command staff, tactical teams, dispatch, and mental health partners. 10. Sustaining a High-Performance Team Culture Creating a culture that outlasts individual leaders and survives organizational change.