Officer Ben Morris has been with the Phoenix Police Department for 19 years. For the last nine years, Ben has worked as a negotiator with the department's SWAT team. Five years ago, Phoenix PD created a full-time negotiator position, and Ben moved to the SWAT unit full-time, where he helped to create an entire 12-person negotiation team. Ben trains and coordinates this team and provides training to Phoenix and other local officers in crisis communication and negotiation techniques. Along with the FBI, Ben facilitates negotiation training for Arizona negotiators and tactical officers. He also facilitates quarterly negotiations training for the State of Arizona and serves on the Arizona Tactical Officers Association CNT Committee.